| In order to improve our customer service we are constantly looking for new manufacturers and products.
IT increasingly enables overseas companies to access the huge Japanese market. But the remaining problem is how to create, keep or increase your customer base. Japanese companies rarely respond to letters, flyers, direct mail or phone calls. Many potential customers will not bump into your homepage while surfing the net. National universities and research institutes cannot purchase directly from abroad, only through some established Japanese trading houses. And even many large companies prefer to purchase from trusted importers in order to get products faster and with less bureaucracy.
Thus, it is extremely valuable if not essential to approach Japanese customers through the assistance of an intermediary. This go-between company should be Japanese, well known, respected, and trusted by your potential customer or business partner. Browse through our website and you will see that Nacalai is well integrated not only in the Japanese but also overseas business network. Operating 12 own sales offices with more than 120 own sales representatives Nacalai can introduce your products directly to your customers. |